LootGuard: how your money is protected

LootGuard is PeerLoot’s escrow. It holds the money for every trade until the gold has been delivered, so neither side has to trust the other first.

When you buy

• Your payment goes into LootGuard, not to the seller.
• The seller delivers and marks the order delivered.
• The seller is paid only after you click Verify Delivery, or automatically 72 hours later if you don’t respond and no dispute is open.
• If the gold doesn’t arrive in time, the order expires and you get your money back. Each character is settled separately, so you pay only for the characters that received their full amount.

When you sell into a buy request

• The buyer paid into LootGuard when they posted the request, so the money is already there before you deliver.
• Once the delivery is confirmed, the payment goes straight to your wallet.
• The buyer can’t withdraw that money or charge it back once the trade is under way.

If something goes wrong

The money stays in LootGuard while a dispute is open. Characters both sides agree on are settled straight away. For the rest, our team decides from the listing, the chat and the proof both sides provide. See Problems with an order: disputes and refunds.

LootGuard protects only trades made and paid on PeerLoot. Never pay or deliver outside the site.